1. How can I have the Request a Quote on the header menu?

Step-1: Login to your Shopify Admin then go to Online Store >> Navigation

Step-2: You can Create Menu Item for “Request a Quote” Page like below screenshot:

Click on “Add menu item” then Enter Name as “Request a Quote” and Link as >> https://your-store-domain.myshopify.com/apps/quote-request

2. How to configure "CWS Request Quote ‑ Hide Price" App?

You can read our Documentation Guide for How to Configure App in your theme.

For Os 2.0 Theme: (click here)

For Vintage Theme: (click here)

3. Can I add "Add to Quote" button to a product list (collection page, home page)?

1. Pre-installation with JS:

Go to Admin >> Apps >> CWS Request Quote ‑ Hide Price >> Settings

If you are not able to display buttons on the Home Page, Collection Page, Search Page, etc. then you must have to set "Collection's Products Selector (for display "Add to Quote" button on collection page / search page):" field. You can display buttons on specific position by adding "Button Target Selector (for display "Add to Quote" button after specific element):". Check the screenshot (click here)

2. Manual installation:

Go to Admin >> Apps >> CWS Request Quote ‑ Hide Price >> How to Use it >> For Online Store 2.0 Themes >> Solution 2

Follow the steps that are given in screenshot. Check the screenshot (click here)

NOTE: If you're not sure then please contact us via email >> supportshpfy@capacitywebsolutions.com

5. How can I Enable quote on zero price products?

You can "Enable quote on zero price products" easily just by configure this setting value as YES. No need to enable quote on zero price products one by one instead of it just set this setting value as YES in "General Settings" section of our App.

Go to our App >> Settings >> General Settings section. Please have a look to below screenshot to get more idea:

Enable quote on zero price products

6. How can I Hide Add to Cart button?

Go to Shopify Admin >> Apps >> CWS Request Quote ‑ Hide Price >> Settings tab.

Just select option as "yes" for "Hide add to cart button" field, enter "Product Container Selector" and "Add to Cart Button Selector" then click on Save Settings button.

Note: *** Hide Add to Cart Feature will be based on theme implementation. Above setting will be worked in All Free Shopify Themes.
For another themes, We've provide custom settings input in which you can enter Product Container Selector (Class/Id) And/Or Add to Cart Button Selector (Class/Id). If You've any issues or question for this feature then you can Contact Us

7. How can I hide product price?

Go to Shopify Admin >> Apps >> CWS Request Quote ‑ Hide Price >> Settings tab.

Just select option as "yes" for "Hide Price" field, enter "Product Container Selector" and "Price Selector" then click on Save Settings button.

Note: *** Hide Price Feature will be based on theme implementation. Above setting will be worked in All Free Shopify Themes.
For another themes, We've provide custom settings input in which you can enter Product Container Selector (Class/Id) And/Or Price Selector (Class/Id). If You've any issues or question for this feature then you can Contact Us

8. How can I hide Quick view button, Wishlist button, Product Qty. Box ?

Go to Shopify Admin >> Apps >> CWS Request Quote ‑ Hide Price >> Settings tab.

Just select option for "Hide add to cart button" field, then click on Save Settings button.

You can also hide 'Quick View', 'Wishlist', 'Product Quantity. Box' by enter Class/Id for it in this 'Add to Cart Button Selector' textbox, for eg: .add_to_cart,.quick-view,.btnwishList,.product-form__item--quantity [To use multiple selectors, you'll need to put 'comma' in between them]

9. Can I convert quote to order?

Yes, You can.

Step-1: Go to Shopify Admin >> Apps >> CWS Request Quote ‑ Hide Price >> Manage Quotes tab. Then click on "Edit" button for which Quote you want to create Draft Order for the client.

Step-2: Follow steps listed in below screenshot:

10. How to add reCAPTCHA to Request a Quote form to protect it from SPAM bots?

Step-1: Get reCAPTCHA Site Key & Secret Key.

The only requirement for getting your free Google reCAPTCHA API keys is that you must have a Google account (a Gmail account). If you do not have one, you can sign up for a free Google account here

Once you have your Google account ready then (click Here) to create site key and secret key.

Click on "+" button to create new site key and secret key by follow below screenshot:

Create new site key and secret key reCAPTCHA

Next, scroll down to Register a new site by follow below screenshot:

reCAPTCHA Google Settings

Step-2: Go to Apps >> CWS Request Quote ‑ Hide Price >> Settings >> Request for a Quote Form Settings then just Enable reCAPTCHA setting value then choose reCAPTCHA type (version) either v2 or v3 (invisible captcha) and paste site key and/or secret key values then click on "Save Settings" button.

reCAPTCHA App Settings

11. CWS Request Quote ‑ Hide Price App is not Working After Changing Theme.

You`ll need to go to How to Use it tab then just follow App Configuration Steps listed there.

!IMPORTANT NOTE: If you`re on older version of our App then you can see "App Upgradation" steps first that you`ll need to perform before switching to a new theme.

If you need any help, then please drop an email at >> supportshpfy@capacitywebsolutions.com

12. Would I lose all my data after Uninstallation of App?

Yes, All data is removed from the system once customer/merchant uninstall App after 48 hours of Uninstallation.

13. How can I remove App files after Uninstallation?

Go to your online stores then choose your Active theme. Enter file search term i.e. "cws_" in a search box, which will list out our app file. First you can open all searched file then you can delete file by click on "Delete" button. Please see below screenshot to get an idea:


14. How can I modify Request a Quote Form styles or Look?

You can modify styles for the Request a Quote Form for that just Go to Admin > Apps > CWS Request Quote ‑ Hide Price > Settings tab. In the settings tab, there is a "Color Settings" section where you can change styles.



15. 'Request a Quote' form is not showing in My Language, How to fix it?

First go to the Admin >> Apps >> CWS Request Quote ‑ Hide Price App >> Translations section.

i. General Texts: Here, you can enter translations for your chosen language for each general text, then click on the "Save" button! See the screenshot below to get an idea:

!IMPORTANT NOTE: If any field is left blank, the default text in English will be displayed on the front end.

General texts

16. How to prevent emails going to SPAM folder?

For this, you'll need to configure your SMTP details in our app, so all your emails routed from your mail server, by doing this all the email notifications will most likely deliver to your customers inbox instead of going to spam.

You can configure your SMTP details by go to our App >> Settings >> Quote Email Settings section just like below screenshot:

Custom SMTP Settings

**Note: You can test your SMTP details are correct or not by click on "Send test notification" button. If your details are incorrect one then for any help either you can contact us or contact to your hosting provider.

17. How to hide price on "Quote enabled products only" for example: in mini AJAX search bar?

You can use below shortcode to hide price in a custom theme for example: in mini AJAX search bar. If product object is labelled as "item" for your theme's search page then you've to use "item" object in below shortcode in place of "product" object.


NOTE: You've to paste this shortcode inside product container that contains price element. As it`s a custom theme, then you'll need to enter "Product container" & "Price Selectors" in "Settings" section of the App to hide prices on the "Quote enabled products only". If you're not sure for this then you can drop an email at >> supportshpfy@capacitywebsolutions.com

18. How can I create custom form fields for the "Request for Quote Form"?

Step-1: To use custom form fields for RFQ form then you've to go to Admin >> Apps >> CWS Request Quote ‑ Hide Price >> Settings section >> Request for a Quote Form Settings of our App then set "Yes" for this setting i.e. Use 'Custom Fields' for RFQ Form.

Use 'Custom Fields' for RFQ Form

Step-2: Go to Admin >> Apps >> CWS Request Quote ‑ Hide Price >> RFQ Form Builder

 From here, You can create an unlimited number of form fields with the following types using the RFQ form builder: text field (email | phone number | numeric types), text area, radio buttons, checkboxes, file upload, date field with time, select dropdown with multi-selections and countries options.

 You can hide or show the default form fields, i.e. first name, last name, message, phone number, and company. Custom form fields can be created, edited, deleted, and copied. You can rearrange form fields by dragging and dropping.

RFQ Form Builder

19. How do I make the default form fields in "Request for Quote - Custom Form (RFQ Form Builder)" disappear? 

20. How can I create an "Email Field" (secondary email) in "RFQ Form Builder"?

21. How can I create a "Phone Number Field" (secondary phone number) in "RFQ Form Builder"?

22. How can I create a "Zip Code Field" in "RFQ Form Builder"?

23. How can I show that one of the options for my "Radio Buttons Field" is selected by default in "RFQ - Custom Form (Form Builder)"? 

24. In "RFQ - Custom Form (Form Builder)," how do I add a "Country Dropdown Field" with country values? 

25. How can I copy field in "RFQ - Custom Form (Form Builder)"? 

26. In "RFQ - Custom Form (Form Builder)," how do I add a single or multiple-file upload field?

27. Can I reorder the form fields in "RFQ - Custom Form (Form Builder)"?

28. How can I use the RFQ app for my markets (multilingual and multi-currency) managed in Shopify?

29. Why are my product's translations managed via the "Shopify Translate & Adapt app" for my default store language not appearing on the "RFQ Quote Submission Page"?

30. Why are my product's translations managed via the "Shopify Translate & Adapt app" not appearing on the "RFQ Quote Submission Page" for non-primary languages?

31. If my customer's currency differs from my primary currency, then in the "Offer Price" column, should I have to enter the offer price value in my currency or my customer's currency?

32. Can I enable quotes on specific products based on my product tags?

33. Why "Call for Price & Whatsapp" buttons are not showing up eventhough I've enabled it?

34. How can I show "Call for Price" and "Whatsapp" buttons on "Product Details" pages only?

35. How can I change Plan interval from Annual to Monthly OR Monthly to Annual?

36. How can I turn off auto-renewal for my annual plan for the next year? Will I be able to use the app until my renewal period?

37. How will the price be calculated if I switch from the Monthly Plan to the Annual Plan?

38. What happen if I switch from the Annual Plan to the Monthly Plan?

39. I am a third-party app developer. How can I receive or get "Request for a Quote" submitted details in my app?

40. When I click on the 'Add to Quote' button, the popup is not displaying, and it redirects to the product details page.

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